Failure to Update


Posted Jun 15, 2015, 2:29 pm
I just tried updating the tags on an audio file and got this message.

"Failed to update version 2 tag. Note: The version 1 tag has been updated but the original version 2 has not been changed."

How do I fix this?

I just edited the tag on a different file with no problems mere minutes before.

Posted Jun 15, 2015, 5:51 pm
Normally this would be due to an issue writing the new tag data, possibly due to the file system.
You need to check the log from help menu to find the reason for the failure.

If this does not help, please contact support for further advice.