faulting module qsdeng.dll

ekka


Posted Jul 15, 2011, 10:45 am
i get the following error at event viewer of exchange server and i can't sent or receive mail.

"Faulting application inetinfo.exe, version 6.0.3790.3959, faulting module qsdeng.dll, version 3.0.42.269, fault address 0x00029729."

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Event Type:    Error
Event Source:    Application Error
Event Category:    (100)
Event ID:    1000
Date:        14/7/2011
Time:        5:41:04 μμ
User:        N/A
Computer:    MAILSRV
Description:
Faulting application inetinfo.exe, version 6.0.3790.3959, faulting module qsdeng.dll, version 3.0.42.269, fault address 0x00029729.

For more information, see Help and Support Center at [url]h t t p : / / g o . m i c r o s o f t . c o m / f w l i n k / e v e n t s . a s p .[/url]
Data:
0000: 41 70 70 6c 69 63 61 74  Applicat
0008: 69 6f 6e 20 46 61 69 6c  ion Fail
0010: 75 72 65 20 20 69 6e 65  ure  ine
0018: 74 69 6e 66 6f 2e 65 78  tinfo.ex
0020: 65 20 36 2e 30 2e 33 37  e 6.0.37
0028: 39 30 2e 33 39 35 39 20  90.3959
0030: 69 6e 20 71 73 64 65 6e  in qsden
0038: 67 2e 64 6c 6c 20 33 2e  g.dll 3.
0040: 30 2e 34 32 2e 32 36 39  0.42.269
0048: 20 61 74 20 6f 66 66 73    at offs
0050: 65 74 20 30 30 30 32 39  et 00029
0058: 37 32 39                  729
markp


Posted Jul 15, 2011, 12:03 pm
This issue is more than likely a problem with messages that have corrupt TNEF structures and can be fixed by upgrading to the latest version and applying the latest update.

Upgrade using the link below:
http://www.pa-software.com/upgrades.php?prod=49742CC0

Updates are available at:
http://www.pa-software.com/release/updates.php
ekka


Posted Jul 15, 2011, 12:35 pm
can i install the 3.0.1 without unistall the previous version?
markp


Posted Jul 15, 2011, 1:10 pm
Yes you can install over the previous version but you must allow an IIS restart if you are using the x86 version.

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