Pa-software community
Help, support and conversation
Welcome! ( login | register )
 
  Forum » Search » Search Results
 

<< prev 1, 2 next >>
Topic Forum Starter Posts Matches
id3edcmd location string question MP3 file problems neilmcgillivray 4 1
markp
Newbie


Member Level

Group: Moderators
Posts: 17
Joined: Jul 20, 2009

Is there a reason not to put the path in quotes? As using escapes is very problematic in Unix scripts being a Mac only way of using paths with spaces.

For example:
Code:
1
id3edcmd -en "LAME 3.98" "/Users/xxxx/Desktop/test/Disclosure - Feel Like I Do.mp3"


Posted Aug 17, 2016, 6:31 pm
insert an image from a networkdrive Technical issues Sven Schubert 2 1
markp
Newbie


Member Level

Group: Moderators
Posts: 17
Joined: Jul 20, 2009

As far as I understand the images need to be stored on the server or there are issues with permissions for the transport service. The easiest way around this is to use a symlink to link the images to a network share or duplicate the server folder location. Have you contacted support to request a way around this?

With regards to the logs, this is nearly always due to access by 'NETWORK SERVICE' being removed, so check C:\Windows\System32\LogFiles\QSMUEX for the permission and add it if it is not there, then restart the system in the manager.

Posted Mar 3, 2016, 10:55 am
Signature as placed below or above in the mail body in mobile devices Technical issues Madhu T R 4 2
markp
Newbie


Member Level

Group: Moderators
Posts: 17
Joined: Jul 20, 2009

Do you have the source for the messages or for the divide between the reply and the original? As without the source it is difficult to know what reply separator should be used.

I do know that support was looking into an issue with <pre> enclosed messages which may be the problem you have.

Posted Nov 8, 2013, 7:25 am
markp
Newbie


Member Level

Group: Moderators
Posts: 17
Joined: Jul 20, 2009

Is the reply separator different on these messages to the standard separators? As this would make it ignore the reply and then use a bottom signature for a new message.
The reply separators are available by right-clicking on Settings in the manager and selecting Properties.

Posted Oct 28, 2013, 12:47 pm
Group only sending Technical issues ctgjoe 8 3
markp
Newbie


Member Level

Group: Moderators
Posts: 17
Joined: Jul 20, 2009

That does sound very strange and should certainly not happen. Could you e-mail support a copy of the message along with the original and the HTML disclaimer used. Also, could you let them know the Windows and Exchange type used.

Posted Dec 1, 2011, 3:53 pm
markp
Newbie


Member Level

Group: Moderators
Posts: 17
Joined: Jul 20, 2009

It should not strip anything from the e-mail. What type of e-mail is it (e.g. HTML) and is the image added before the disclaimer is added? If it is HTML, have you checked the HTML disclaimer is valid (i.e. everything is terminated correctly)?

Also, it is worth sending an example to support so that they can look into this.

Posted Dec 1, 2011, 2:09 pm
markp
Newbie


Member Level

Group: Moderators
Posts: 17
Joined: Jul 20, 2009

If you set the domain in the disclaimer manager to use no disclaimer (None) and then create a group using either an e-mail list or Active Directory, you can then use this group to set the required disclaimer.
If you just want to limit the overall disclaimer to certain users you can enable the 'Disclaimer users' group and control the list via Active Directory.

We also have a guide to groups available at:
http://www.pa-software.com/documentation/QS_Disclaimer/Creating_new_group_disclaimers.pdf

Posted Nov 30, 2011, 9:44 pm
faulting module qsdeng.dll Technical issues ekka 4 2
markp
Newbie


Member Level

Group: Moderators
Posts: 17
Joined: Jul 20, 2009

Yes you can install over the previous version but you must allow an IIS restart if you are using the x86 version.

Posted Jul 15, 2011, 1:10 pm
markp
Newbie


Member Level

Group: Moderators
Posts: 17
Joined: Jul 20, 2009

This issue is more than likely a problem with messages that have corrupt TNEF structures and can be fixed by upgrading to the latest version and applying the latest update.

Upgrade using the link below:
http://www.pa-software.com/upgrades.php?prod=49742CC0

Updates are available at:
http://www.pa-software.com/release/updates.php

Posted Jul 15, 2011, 12:03 pm
QS Disclaimer update for 3.0.1 Announcements and information markp 1 1
markp
Newbie


Member Level

Group: Moderators
Posts: 17
Joined: Jul 20, 2009

An update is now available for 3.0.1 which fixes an issue with embedded image names which when replying could in certain circumstances be given the same name even though the images were different.
Please note: This is only an issue if duplicates are not removed.

The update is available at:
http://www.pa-software.com/release/updates.php

Posted May 21, 2011, 9:19 am
<< prev 1, 2 next >>