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public folder replication broken Technical issues ckurylak 6 2
markp
Newbie


Member Level

Group: Moderators
Posts: 17
Joined: Jul 20, 2009

Are you using internal disclaimers? If so, does switching the delivery type temporarily to external only allow replication?

Another option is to update the engine to allow the use of an exempt users list rather than the AD group. If you would like to do this, please e-mail support so that we can send you the details.

Posted Jul 19, 2010, 4:13 pm
markp
Newbie


Member Level

Group: Moderators
Posts: 17
Joined: Jul 20, 2009

This does sound like an issue that occured with an older version of QS Disclaimer and an Exchange/Windows update. So if you are not using 2.6.18, I recommend upgrading to the latest version first.

Posted Jul 17, 2010, 10:10 am
qsdis.dll error Technical issues HMA 2 1
markp
Newbie


Member Level

Group: Moderators
Posts: 17
Joined: Jul 20, 2009

This error is due to not restarting the IISAdmin service after uninstalling version 1 of QS Disclaimer.
If you restart the IISAdmin service it will release the cached version 1 engine.


Posted Feb 24, 2010, 4:20 pm
Still put DEMO tag on every email Technical issues derrellgore 2 1
markp
Newbie


Member Level

Group: Moderators
Posts: 17
Joined: Jul 20, 2009

Did you allow an IIS restart when you uninstalled the demo? As this can be postponed, but is required for a full uninstall. If you did not allow an IIS restart (or the restart was interrupted), you will need to stop and start the disclaimer system in the disclaimer manager and allow an IIS restart so that any caches can be released.

Posted Dec 14, 2009, 7:14 am
French Characters aren't appearing properly Technical issues Z 3 1
markp
Newbie


Member Level

Group: Moderators
Posts: 17
Joined: Jul 20, 2009

Are you forcing the use of a message encoding that can cope with accented characters? If not then you need to set the disclaimer to use ISO-8859-1 as the message encoding, as Exchange may not change the original message encoding after the disclaimer has been added.

Posted Nov 18, 2009, 7:24 pm
using Groups options Technical issues Cowan 2 1
markp
Newbie


Member Level

Group: Moderators
Posts: 17
Joined: Jul 20, 2009

Have you enabled the 'Disclaimer users' group in the disclaimer manager and updated the configuration data? As this is required to force an update of the Active Directory group cache.

Another way to force a cache reload is to restart the disclaimer in the disclaimer manager.

Posted Oct 27, 2009, 9:41 pm
Remote administration Technical issues MPAQUIN 8 1
markp
Newbie


Member Level

Group: Moderators
Posts: 17
Joined: Jul 20, 2009

Version 2.5.13 has fixed failures to connect and update by a remote client. It also removes the need to have the manager open on the server.

Post Icon Posted Jul 20, 2009, 8:52 pm
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