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French Characters aren't appearing properly

Technical issues

Z
Newbie

Group: Members
Posts: 5
Joined: Aug 20, 2009

It was set to UTF8, but I changed it to ISO-8859-1 which seemed to work. Thanks for your suggestion!


	Posted Nov 19, 2009, 1:42 pm

Z
Newbie

Group: Members
Posts: 5
Joined: Aug 20, 2009

We've created a disclaimer which has french characters. The disclaimer works properly for users that use Outlook. We have an application that makes use of our mail server to send mail, but its characters appear all messed up on the disclaimer. Please see an example below:

Information confidentielle : Le présent message, ainsi que tout fichier qui y est joint, est envoyé à l'intention exclusive de son ou de ses destinataires; il est de nature confidentielle et peut constituer une information privilégiée. Nous avertissons toute personne autre que le destinataire prévu que l'examen, la retransmission, l'impression, la copie, la distribution ou toute autre utilisation de ce message et de tout fichier qui y est joint est strictement interdit. Si vous n'êtes pas le destinataire prévu, veuillez en aviser immédiatement l'expéditeur par retour de courriel et supprimer ce message et tout document joint de votre système.

What could be causing this?


	Posted Nov 18, 2009, 7:06 pm

French Characters

Technical issues

Z
Newbie

Group: Members
Posts: 5
Joined: Aug 20, 2009

Please ignore this issue. The problem was with the remote control software.

Thanks.


	Posted Nov 6, 2009, 12:47 pm

Z
Newbie

Group: Members
Posts: 5
Joined: Aug 20, 2009

Hello,

We're trying to create a disclaimer that is bilingual. The special french characters aren't appearing however. How can I get the characters to appear properly?


	Posted Nov 6, 2009, 12:41 pm

Mail Desktop Alert and Rich Text format

Technical issues

Z
Newbie

Group: Members
Posts: 5
Joined: Aug 20, 2009

We have installed the demo version of the software (2.5.14) and have a few issues.

The Mail Desktop Alert in Outlook is showing the plain text version of the disclaimer regardless of what version is actually in the email (HTML version for example). Why would this happen?

Also, when we send mail using Rich Text format to internal users, the HTML version of the dislaimer is appearing (and the email seems to have been converted to HTML). Why would this happen?

Your help is appreciated.

Thanks.


	Posted Aug 20, 2009, 5:48 pm

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