Pa-software community
Help, support and conversation
Welcome! ( login | register )
 
  Forum » Search » Search Results
 

<< prev 1 next >>
Topic Forum Starter Posts Matches
Remote administration Technical issues MPAQUIN 8 5
MPAQUIN
Newbie


Member Level

Group: Members
Posts: 5
Joined: May 15, 2009

here some follow-up on my problem:

I have remove the QS Disclaimer from my system and re-installed it.

When I did, I've got the following pop-up:

- Failed to update the disclaimer configuration data (connection error)
- Failed to start the service

Considering port and firewall setting, is there a specific port number that must be open on both the remote the station and the server ?

What program must I allow to pass the firewall ?

On startup I've also got the following pop-up:

Windows cannot find c:\program files\PA-Software\QS Disclaimer\qsmuas.exe


Post Icon Posted May 21, 2009, 8:11 pm
MPAQUIN
Newbie


Member Level

Group: Members
Posts: 5
Joined: May 15, 2009

Yes to all your questions.

See the printscreen per attached.

Posted May 19, 2009, 7:14 pm
MPAQUIN
Newbie


Member Level

Group: Members
Posts: 5
Joined: May 15, 2009

We've got the licence for the remote administration but something is strange.

I have installed the remote access on my computer and even if on the server it shows the QS disclaimer as running, when I look at it from my remote access is shows as stopped and when I try to connect I get an error.


Posted May 19, 2009, 4:44 pm
MPAQUIN
Newbie


Member Level

Group: Members
Posts: 5
Joined: May 15, 2009

Thanks.

We've made an order for the remote admin licence.

Posted May 19, 2009, 4:01 pm
MPAQUIN
Newbie


Member Level

Group: Members
Posts: 5
Joined: May 15, 2009

We have just purchased the 2 domains package of QS disclaimer version 2.3.8 and although the installation went very well on our Exchange server and that it does exactly what it should do, when I have tried to install the remote administration on my computer it did not allow me, stating that I need another license to perform remote administration of the QS Disclaimer !

What the heck is that ?

I was under the impression that remote administration would have read the license from the Exchange server full installation.
:(

Post Icon Posted May 15, 2009, 4:11 pm
<< prev 1 next >>