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Pa-software community
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MPAQUIN
Newbie
Group: Members
Posts: 5
Joined: May 15, 2009
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here some follow-up on my problem:
I have remove the QS Disclaimer from my system and re-installed it.
When I did, I've got the following pop-up:
- Failed to update the disclaimer configuration data (connection error)
- Failed to start the service
Considering port and firewall setting, is there a specific port number that must be open on both the remote the station and the server ?
What program must I allow to pass the firewall ?
On startup I've also got the following pop-up:
Windows cannot find c:\program files\PA-Software\QS Disclaimer\qsmuas.exe
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Posted May 21, 2009, 8:11 pm |
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MPAQUIN
Newbie
Group: Members
Posts: 5
Joined: May 15, 2009
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Yes to all your questions.
See the printscreen per attached.
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Posted May 19, 2009, 7:14 pm |
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MPAQUIN
Newbie
Group: Members
Posts: 5
Joined: May 15, 2009
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We've got the licence for the remote administration but something is strange.
I have installed the remote access on my computer and even if on the server it shows the QS disclaimer as running, when I look at it from my remote access is shows as stopped and when I try to connect I get an error.
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Posted May 19, 2009, 4:44 pm |
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MPAQUIN
Newbie
Group: Members
Posts: 5
Joined: May 15, 2009
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Thanks.
We've made an order for the remote admin licence.
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Posted May 19, 2009, 4:01 pm |
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MPAQUIN
Newbie
Group: Members
Posts: 5
Joined: May 15, 2009
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We have just purchased the 2 domains package of QS disclaimer version 2.3.8 and although the installation went very well on our Exchange server and that it does exactly what it should do, when I have tried to install the remote administration on my computer it did not allow me, stating that I need another license to perform remote administration of the QS Disclaimer !
What the heck is that ?
I was under the impression that remote administration would have read the license from the Exchange server full installation.
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Posted May 15, 2009, 4:11 pm |
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